Terms & Conditions
Last updated: To be confirmed before launch
1. Using DryCleanPoint
By booking an order with DryCleanPoint, you agree to these terms. You must provide accurate address and contact details so that pickup and delivery can be completed.
2. Orders and services
Each item in your order is processed according to the service you select for it — Wash & Fold, Wash & Iron, Dry Clean or Premium Dry Clean. The final item count and service selection are confirmed by the pickup agent at collection.
3. Pricing
Pricing is determined per order based on the items and services selected, and is shown to you before your order is confirmed. Prices are set and updated by DryCleanPoint.
4. Payment
Payment is due once your order is processed and marked ready, and can be made online or in cash at the time of delivery.
5. Delivery and OTP
Delivery is confirmed using a one-time password (OTP) sent to you. Sharing the OTP with the delivery agent confirms receipt of your order and completes the delivery.
6. Damaged or lost items
While we take care in processing every order, if an item is damaged or lost during our process, please report it as soon as possible through the contact page so it can be reviewed. Each case is assessed individually.
7. Referral and SuperCoin
Referral rewards and SuperCoin cashback are subject to the rules described on the Refer & Earn and SuperCoin pages, which may be updated by DryCleanPoint from time to time.
8. Service availability
DryCleanPoint operates in select areas based on PIN code and delivery radius. Coverage may expand or change over time without prior notice.
9. Changes to these terms
We may update these terms from time to time. Continued use of DryCleanPoint after changes are posted means you accept the revised terms.
10. Contact us
For any questions about these terms, reach out through the contact page.